Cultural Friction

Complex processes within a team or organization, based on the broad experience of employees, may depict a common challenge. These processes can be further complicated by the use of different terminologies or divergent objectives across various departments or teams, leading to misunderstandings and inefficiencies.

Technical Friction

Using a variety of different technological tools and platforms that are not well integrated results in an overloaded technology stack that is difficult to manage and maintain, potentially hindering productivity. The lack of flexibilty and quickness in adapting changes of existing technologies and systems causes additional friction. This can lead to significant delays and competitive disadvantages, especially in fast-paced industries.