We also offer remote support and operation of your Oracle infrastructures. As a database administrator, we can offer you a variety of options: We provide proactive system monitoring, administration of the target systems and additional service packages according to your requirements.
We offer comprehensive services for supporting or taking over operations. These services include:
- Storage services (provision and maintenance of storage space with backup services)
- Services for applications in the energy sector, public administration and industry
- Infrastructure services
- Network services to provide and secure transmission bandwidth and connectivity
- Security services (anti-virus protection and prevention, firewalling, organizational measures, monitoring, detection, defense and prevention of security gaps and attacks)
- Monitoring services (network and server monitoring)
- Disaster recovery
- Desktop services (virtual desktops for applications)
- User support and technical support
- Authentication services
- Database services (Oracle, PostgreSQL, Microsoft SQL Server)
All individual Service Level Agreements are based on the ITIL standard.